How to use the GoGoX App: A simple guide

GoGoX makes deliveries quick, easy, and reliable. Whether you’re moving furniture, sending packages, or delivering items, GoGoX has a vehicle for you. This guide will show you how to use the app, pick the right vehicle, and make the most of our services.

Getting started with GoGoX

First, download the GoGoX app from the App Store or Google Play. Once you’ve installed it:

1. Sign Up: Create an account. It’s quick and secure.

2. Add Delivery Info: Include your pick-up and drop-off locations. Add multiple locations for a multi-drop delivery.

3. Select service options: Need a quick delivery or scheduled move? You can select the service that best fits your needs.

4. Add extra service: Choose additional services like borrowing a trolley, opting for door-to-door service

5. Apply a coupon code or leave instructions for the driver: Enter your coupon code at checkout to enjoy discounts, and provide any special instructions for the driver.

6. Payment Options: Add a payment method, such as a credit card or digital wallet, for smooth transactions, or opt for cash payment.

7. Place Your Order: Confirm your booking and track your driver in real time through the app.

Guide to choosing vehicle type

GoGoX offers several vehicle types for different delivery needs. Here’s when to use each:

Motorcycle & Sedan

• Best For: Small, quick deliveries like documents, small packages, or food.
• Example: Sending a small gift across town or delivering urgent papers. A motorcycle or sedan is fast and cost-effective for lightweight items.

Van

• Best For: Medium-sized deliveries like home goods, appliances, or event supplies.
• Example: Moving a coffee table, chairs, or a few boxes? A van gives you plenty of space for mid-sized deliveries without needing a large truck.

Lorry

• Best For: Big deliveries, office moves, or transporting large furniture.
• Example: Moving a full set of living room furniture or handling a major office relocation. A lorry has the space and strength for these large jobs.

Making the most of GoGoX

Here are some tips to get even more out of your GoGoX experience:

Schedule deliveries

Plan ahead by scheduling your deliveries for a future time. This helps ensure your delivery arrives when you need it.

Multi-stop deliveries

Need to drop off items at several locations? With GoGoX, you can add multiple stops in one trip. This is perfect for running errands or delivering items to multiple customers in one go.

Live tracking

You can track your delivery in real-time! With GPS tracking, you’ll know exactly when your driver will arrive and where they are on the route.

Professional moving services

If you are DIY-ing and looking for a stress-free moving experience, GoGoX offers professional moving services tailored to your needs – GoGoX Moving:

• Reliable and Professional Movers: Whether it’s small household items or large office relocations, our trained movers handle everything with care.
• Customised Solutions: Get a personalised moving plan tailored to your specific needs—whether it’s a few items or an entire home.
• Transparent Pricing: No surprises! You pay exactly what’s on the agreed final quote.
• Dedicated Service: Your assigned account manager will be with you every step of the way.
• Tools Provided: Need packing materials or furniture assistance? We’ve got you covered with boxes, wrapping, dismantling, and assembly services.

Customer Support

Want to learn more? Our customer service team is just a call or text away. You can easily reach out to +65 6836 1110 via phone or WhatsApp.