In response to the Hong Kong Government’s efforts to improve transportation facilities at the Kai Tak Cruise Terminal and enhance the travel experience for visitors, GoGoX, in collaboration with the terminal operator, launched a pilot program in January 2025. During cruise ship arrivals, GoGoX increases transport capacity between the terminal and urban areas, providing efficient luggage delivery services for inbound travelers and helping to alleviate waiting times for transportation.
Ming Tse, Director of Platform at GoGoX, stated, “Each cruise ship carries thousands of visitors to Hong Kong, primarily long-haul travelers who often have a lot of luggage. GoGoX vehicles can transport up to 15 pieces of luggage per trip, making our luggage delivery service a preferred choice for families or groups traveling together to travel in comfort. In addition, as some of the foreign travelers may not have a local phone number to place orders via our online platform, GoGoX has set up an offline service station to assist travelers with their needs and provide electronic payment options to help complete transactions efficiently.”
Supporting visitor flow at Kai Tak, as thousands of cruise passengers descend upon Kai Tak Cruise Terminal
GoGoX has been continuously expanding its luggage delivery services between the airport, terminals, and urban areas. According to platform data, the number of services between the airport and the city surged during the 2025 New Year period, showing a consistent year-on-year growth trend. With the upcoming Easter holiday travel peak, GoGoX anticipates an increase in order volume and remains committed to providing efficient luggage delivery solutions.
To align with the Hong Kong Government’s efforts in optimizing transport facilities at Kai Tak Cruise Terminal, GoGoX has been actively coordinating with terminal operators to enhance transportation capacity between the terminal and urban areas. On average, around 100 vehicle trips are arranged for each cruise arrival at the terminal. As GoGoX vehicles can carry up to 15 pieces of luggage per trip, our instant luggage delivery service is a popular choice for families and groups traveling together. During peak hours, travelers using the GoGoX platform experience an average waiting time of around 10 minutes. GoGoX will continue to increase its capacity for service, allowing travelers to avoid the hassle of arranging multiple transport vehicles.
According to the Kai Tak Cruise Terminal operator’s website, the terminal is expected to receive nearly 25 cruise ship calls in the first quarter of 2025. The Hong Kong Government has also announced in its latest budget a commitment to further support the cruise industry, including attracting more cruise calls during the low season at Kai Tak Cruise Terminal. GoGoX welcomes these initiatives, believing they will further drive demand for luggage delivery services.
Supporting Hong Kong’s tourism growth with seamless luggage delivery solutions
With the opening of Kai Tak Sports Park and the increasing number of large-scale events in the area, a rise in visitor numbers is expected, further boosting foot traffic in the district.
As Hong Kong’s tourism sector continues to rebound, the Hong Kong Government anticipates 49 million visitor arrivals in 2025, marking a 10% increase from the previous year. In line with this growth, GoGoX expects a steady rise in luggage delivery orders from both the airport and cruise terminals. GoGoX remains committed to providing efficient and seamless luggage transportation solutions, ensuring every traveler enjoys a smooth and hassle-free start to their journey.
To learn more about GoGoX’s luggage delivery service for travelers, please visit: https://www.gogox.com/gogox-premium-van/
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